Who We Are

Braegen offers a wealth of senior management and consulting experience to its clients. We have experienced the same challenges you face. As you can see from our biographies, we have traveled the same journey you are.

Our area of specialty is in the transition of business structure and ownership for small and medium-sized businesses. With Braegen, you get a depth of insight and expertise without the bureaucracy or the cost typically associated with large consulting firms.


Small business owners look to big business for ideas.

Richard Crutchlow

Rick is an accomplished senior executive in successful multinational organizations and IT start-ups. His background encompasses in-depth experience in senior executive positions in companies such as Oracle Canada and Simware (now Micro Focus) with leadership roles in operations, sales, business development, creation of complex distribution channels, marketing, professional services delivery, international joint ventures and partnerships, and financial management both in Canada and internationally.

He has extensive experience as a strategic, tactical and operational consultant to large international technology and services organizations providing an array of management services including market and product research; sales organization development; Government and public policy; technology marketing and deployment; strategic alliances and corporate governance.

Rick’s understanding and mentoring of complex business processes delivered within a total quality management framework through Braegen produces high value, sustainable results for clients.

Jim Hardy

Jim has more than 25 years experience in senior business management and technical development positions with numerous organizations. He has held executive management positions with world-class software development, communications, Internet broadcasting, bio-tech, and wholesale and retail distribution companies in North America. His tenures in leading technology companies including Oracle Canada, Iceberg Media, Wireless Age Communications and ground breaking start-ups have allowed Jim to develop a consistent approach to the provision of management consulting services and technology innovation with a strict dedication to best practices.

His strong business management acumen and solid information systems implementation background provides Jim with the abilities to work in a strong consultative partnership with clients through the entire business and information management life-cycle.

Morgan Smyth

Morgan has a strong history of leadership, management and innovation. He founded Braegen in 1981 and grew it into one of Canada’s most prestigious computer service firms. Braegen became IBM’s very first Premier Partner, out of approximately 90,000 Business Partners worldwide. In addition, Braegen garnered several other awards for outstanding quality, leadership and sustainable growth, including IBM’s Thomas J. Watson Award for Quality and Profit Magazine’s 50 Fastest Growing Companies.

Throughout his career, Morgan has been committed to embedding quality in every facet of business, encompassing customer-employee-supplier satisfaction, to ensure maximum positive outcomes for all three participants in every engagement.

Morgan now provides this experience, expertise, thought-leadership and total quality commitment to other companies who are on a similar quest – to transform their businesses into Best of Class organizations.